File ANON-000 / thisisanon.comStatus: RedactedLake Nona, Florida

Brand strategy, identity, campaigns and custom apps for hospitality, private clubs and real estate. Lake Nona, Florida.

Credited
to Anon.
Anon is a creative studio in Lake Nona, Florida. Hospitality brands, private clubs, developers, schools and non-profits bring us problems with no obvious answer, and we get to a prototype fast. Sometimes the answer is a new brand. Sometimes it's an app. It's a small studio, so the team in your first meeting is the team that ships it.

We do the work. You take the credit.
[ Withheld at client request ]

Attributed to Anon

anon. (abbr.) anonymous

Some of the great contributions to literature and art were signed by no one. Someone, or a few people, added something to the world and never asked for the credit.

That's the name. It's also the job description. Anon started as a strategy and design agency for luxury hospitality and real estate brands (and a few non-profits). It still is one. These days we build software too, when the brief needs it. Very little of it goes out with our name on it.

We work for people and brands, not awards. Your name goes on the deliverable. Ours goes in the footer, if you want it there.

What we make: depends what's broken.

Most briefs arrive as a format: a rebrand, say, or an app. The format is usually the third or fourth question, so we start with the first one.

Strategy

Creative strategy

Positioning, audience and the one decision the work has to drive. Anon started here. Most files still do.

Identity

Brand identity

Voice, marks, visual systems and brand architecture, for one property or a whole portfolio. A brand should know what it sounds like before it shows up anywhere.

Campaigns

Campaigns and print

Fundraising drives, launches and membership campaigns, on paper and everywhere else the brand turns up.

Design

Experience design

Flows, interfaces and prototypes in your brand, so you react to something real before anything goes to production.

Build

App development

Custom apps, portals, data and integrations, with an admin your own team can run after we hand it over.

From the archive

Early files from a growing archive. Brand and campaign files are next out of the drawer.
KSK

Sales center touch screens

Large-format kiosk apps for sales centers and galleries. Built for fingers, not mice. Your sales team changes the content themselves.

Kiosk / Display
PTL

Broker, owner and member portals

Private libraries with a separate view for every account. Shareable links, download tracking, and alerts each person can turn down.

Web app / Roles
TLS

Test-fit and planning tools

Configurators and test-fit tools that turn a site plan and a floorplan library into an answer a buyer can take home as a PDF.

Tool / Export
APP

Booking and resort guest apps

Reservation flows and guest apps that still look like the brand by the time the confirmation email lands.

Mobile / Web
NEWThe file that doesn't exist yetNone of the files above began with an obvious answer. Most began with a complaint. Bring yours.Open a file →

Case files

Files we're allowed to open, so far. Client names stay redacted until you declassify the page.

File WLG-01
The Wellington Sales Center

The sales center, handed to the buyer

An 86-inch touch screen kiosk with the whole sales library on it. One white-labelled build serves several brands and all of their sales centers.

Client
The Wellington
Format
Touch-screen kiosk
Open the file
File WLG-02
Broker portal

One library per brokerage. No peeking.

A private portal for the brokers selling a real estate project. Each brokerage gets its own library and builds prospect links from it.

Client
The Wellington
Format
Web app with roles
Open the file
File WLT-03
SiteFit

Will the house fit the lot? Answered in the room.

A test-fit tool that places any residence on any homesite, inside the setbacks, in seconds. Then a white-label version that architecture and planning firms run under their own name.

Client
White Label Tool
Format
Planning tool and white-label platform
Open the file
Anon LabsSelf-initiated / no client / no brief

Work nobody asked for.

Labs is what we build when nobody's paying. Formats and tools we think should exist, made on our own time.

When a brief shows up with a hard question, there's a fair chance we've already broken a prototype trying to answer it. Some experiments never leave the lab. A few have quietly turned up in client work.

EXP-01In the lab

Studio Intake

Can decades of finished projects in Basecamp teach an intake form to write a better creative brief, and keep improving as each new project closes?

Declassified at launch
EXP-02In the lab

BullPen Pro

How do you get AI-written copy to sound like the brand that signs it, wherever that brand speaks?

Declassified at launch
EXP-03In the lab

Five Nights

Can a resort guest app earn its place on a phone for a five-night stay, and reach the staff on the channel they already answer?

Declassified at launch
EXP-04In the lab

Unlisted

What would booking a private residence look like if it were built for discretion instead of search?

Declassified at launch
Labs dayOpen door

Bring your team into the lab

Partners can spend a day with us, working on whatever is on the bench. We'll show you what we've learned, including what didn't work.

Ask about a Labs day

How a build runs

  1. 01 / Open a file

    A brief and a working session

    We get to know the brand, the people who'll use what we make and the decision it has to help them make.

  2. 02 / Prototype

    Something real, early

    A working prototype in your brand, early enough that changing your mind is still cheap.

  3. 03 / Build

    Production and handover

    For a brand, the guidelines and files your team works from. For a build, an admin your own team can run without calling us.

  4. 04 / Launch and look after

    Live, then better

    Launch, training and a direct line to the people who made it, for when something needs to change.

What we believe

  • New technology that moves no one is a demo.
  • Nobody remembers an ugly product fondly.
  • A brand that doesn't mean anything is just a logo.
  • Cutting ethical corners works, for a while.

Technology moves fast. What people need from a brand changes slowly. We build for the second part.

Questions before you open a file

What does Anon design and build?
Creative strategy, brand identity, campaigns and print, experience design and custom app development, in one small studio. Mostly for hospitality brands, private clubs, real estate developers, private schools and non-profits. The case files published so far are builds. Brand and campaign files are on the way.
Do you only build apps?
No. Anon started as a strategy and design agency and still does that work: positioning, identity, brand architecture, campaigns and print. Software is one way the thinking ships. If you don't need an app, you'll hear an honest no.
How much does a project cost?
It depends on what it has to do, so we don't sell packages. When you open a file, you can give us a range, from under $25k to $150k and up, or tell us you'd rather talk about it. We scope it properly after the first call.
How long does a project take?
That depends on scope too, and we'd rather not guess before we've seen the brief. What we can promise is the order: a prototype in your brand before any production work, and a timeline once we've had a working session.
How does a project start?
With a short brief and a working session. Most projects get to a prototype in your brand before any production work starts.
Can my team update the content after launch?
Yes. Every build comes with an admin for content, users and permissions, so your team can make changes without a developer.
What happens after launch?
We handle the App Store and Google Play listings, fix what breaks, and train your staff to update events, menus and notices. You own the app.
Do you work with in-house marketing teams and other agencies?
Often. We can lead the project, or work inside your marketing, design and IT teams when they need more hands quickly. If you need the work to go out under your name, it can.
Will you work under NDA?
Yes. It's in the name. Most of our files stay closed.
Where is Anon based, and do you work outside Florida?
Lake Nona, Florida, in the Orlando area. We work with brands across Florida, California, New York, the Southeast, the UK and the Bahamas.

Open
a file.

Tell us what you're working on. Not sure yet? Start there anyway. A person reads every file.

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